Understanding Prepaid Funds

What are Prepaid Funds?

Prepaid funds are a feature that allows you to load money into your Switchn account in advance, enabling instant transactions without payment processing delays or disruptions caused by external payment provider downtime.

Key Benefits

• Instant Transactions: Complete purchases instantly, avoiding external payment delays.
• Reliable Payments: Seamless transactions even when external payment systems are slow or unavailable.
• Time-Sensitive Transfers: Perfect for urgent money transfers.
• Simplified Purchases: Quick and seamless airtime and data bundle purchases.

How to Use Prepaid Funds

Loading Funds

1. Go to the "Funds" section in your app.
2. Select "Fund."
3. Choose your preferred payment method (Orange Money or MTN Mobile Money).
4. Enter the amount you wish to load.
5. Complete the payment.

Using Your Funds

You can use your prepaid balance for:

• Buying airtime
• Purchasing data bundles
• Making money transfers

Why Choose Prepaid Funds?

• Transactions are processed immediately, bypassing delays or downtime from external payment providers.
• Perfect for avoiding issues caused by payment processing delays or provider unavailability.
• Your available balance is always visible in the Funds section, giving you full control.

Important Notes

• Funds are instantly available once loaded.
• All prepaid transactions are processed without delay, ensuring your purchases reflect immediately in the app.
• Use Prepaid Funds for uninterrupted, fast, and reliable payments—even during provider downtime!

Updated on: 28/11/2024